Tech Corner

Virtual Agent ENU vs. Eng

Douglas Benoit on Oct 24, 2016 5:55:51 PM

0 comments

In my experience through the years as an application engineer, I’ve noticed there are many people, like me, who use Autodesk’s Virtual Agent to download software. Are you a part of this group while downloading IDSP 2017, IDSU 2017 or other suites? Take note: If you are in the U.S., download the software labeled “64 Bit – ENU” (ENU stands for English U.S.). The other download is for those in the U.K. Perhaps this was obvious to all of you, but I’ve been haunted by the clean-install process more than once so chose to share my little scare with you.

Read More...

Have you done your CAD/IT due diligence?

Ted Moberg on Sep 30, 2016 4:04:38 PM

0 comments

Were you like me, eager to install Microsoft Windows 10 as soon as it was available? Were you one of the many that upgraded and continued to use AutoCAD older than 2016 SP1? If so you probably had issues. 

You should assume that upgrading anything, especially your OS, will cause problems somewhere. A good practice is to read the System Requirements for all of the apps you run and check that against what is changing.  Typically you will find out about most of the pitfalls before you push it out the entire office.  In addition, I like to setup an older desktop not needed for project work and test as much as you can before deployment.  If you don't have the ability to run a test, at least check with our team and we can help you down the right path.

Local Operating System

Windows 10. Everyone is jumping on board! Just click [here] to install.   Sounds good, right? No, it's not good - not yet anyway, if you are using Autodesk applications. As of today, only AutoCAD 2016 SP1 is Windows 10 compatible. All tools will be compliant soon, but if you are in the middle of a project, do not upgrade your OS. And when you do, make sure it is compatible with all your apps.

Network Operating system

This is not often a problem, but every now and then, I get calls from customers asking why they are getting crashing issues. It’s random and happening to everyone with a CAD application. After a long list of questions, I get a tiny bit of info that leaks into the conversation, “Well, we did just get a new virtual server and its running Windows Server 2012R2…” Surprise, it’s not on the list of compatible network-operating systems. Oops.

Hardware requirements

Probably the most commonly overlooked issue is hardware requirements. It is a balance between budget allowance and how fast one would expect data to load, save and render. Don’t forget, a hardware specification might say that eight GB’s of RAM is required. This is what the app needs after Windows takes the storage it needs. Outlook takes a chunk and FireFox takes a bite along with whatever else you are running at the same time. Don’t make the mistake of thinking you are compliant when you have 16 GB’s of RAM installed, but you neglect to see that you only have 1.3 GB’s available.

Service Packs & Upgrades

Quite often we run across companies that are behind with product updates. This is caused by a long list of good and bad reasons. Regardless of the reason, it is a bad practice. Upgrading on a regular schedule has much less of an impact on your employees, your projects and your cash flow. Putting upgrades off just makes things worse.

CAD Standards

Wild, Wild West or a well-defined set of standards in the office? Most standards land somewhere in-between. But far too many just leave all of the rules to whoever is currently sitting in the CAD seat. With no guiding set of standards, you will be spending more time and money than is necessary to meet your due dates.

Training

Training is listed last not because it is the least important, but because it’s the point I don’t want you to forget. If you want your projects to be successful, train your people. There are some that can just sit down and teach themselves; they are few and far between. Everyone needs at least a basic understanding of how the tool works if they/you are going to be successful.

Many who purchase a set of applications do not do any training. Then they go back to the old software and claim the new app just didn’t work. In the meantime, their competitors’ implement a complete plan that includes all the due diligence required for success.

Read More...

Revit Content Libraries Missing? Your Building Design Suite Deployment is to Blame.

Paul Beseman on Aug 23, 2016 5:24:40 PM

2 comments

If you have the Building Design Suite and plan to create a deployment only of your Revit install, please be aware of a known issue with Revit Content Libraries. A few files fail to copy correctly when the deployment is built, and this prevents Libraries from being installed. The files to watch for are:

Read More...

Convert PDF to CAD in AutoCAD 2017 [VIDEO]

Ted Moberg on Aug 3, 2016 4:58:51 PM

0 comments

No need to redraw a building or purchase a third-party software app to convert PDFs to CAD any longer! AutoCAD 2017 now has the capability to import vector-based PDF files. See step-by-step instructions below:

Read More...

Bluebeam Custom Columns [VIDEO]

Ted Moberg on Jul 13, 2016 6:00:00 PM

0 comments

Bluebeam's built-in columns are great, but they might not fulfill all of your needs. Have a look at this video and learn how to add fields that deliver the information you need while extracting from your sheets.

Read More...

Administering Network License Files

Douglas Benoit on Jun 23, 2016 4:33:17 PM

0 comments

With a new year comes new change with Autodesk. Now the software offers advanced options to generate license files for network versions. This option is available through the Autodesk Account portal as long as you have the appropriate permissions.

Read More...

Network License Manager 2017

Philip Charlson on May 5, 2016 1:39:19 PM

0 comments

Network License Manager 2017

The 2017 products are out and that means it is time to start doing new installs and creating images. One related task that is sometimes overlooked is updating LMtools from the server where your network license is stored and that your users access to acquire a license.

Read More...

What A360 Account is Right for Me?

Douglas Benoit on Apr 20, 2016 3:30:00 PM

0 comments

Like many of us, you have an Autodesk A360 account.  So you know which one you have?  The real question is do you know which one you need?  To answer that, you need to know what flavors of A360 are available and how they differ. 

First and foremost, there is the Autodesk Account

  • This is where your personal account information is located, and what you were initially asked when you create your A360 Account. (you can change your password and personal profile information)

Next in line, we had Autodesk 360. It was the first version of A360.  Autodesk360 is now called A360 DriveA360 Drive is geared toward the individual…

Read More...

Drop the Pad of Paper and Pick Up Bluebeam Revu for iPad

Ted Moberg on Apr 6, 2016 3:30:00 PM

0 comments

Are you using a pad of paper to collect field information like dimensions, locations and quantities to bid a project?

Consider Bluebeam on the iPad.

Read More...

Controlling Layers within Walls in Revit

Philip Charlson on Mar 23, 2016 2:30:00 AM

0 comments

In creating building models within Revit you may find the need to only show structural walls within floor plan views. While working on a project recently, I found the need to only show stud components within the walls and no gypsum board or finishes for walls.

Read More...

0 comments

Leave a comment